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Customer Service Professional ...
Telephone and e-mail customer support to Turkish speaking Customers/Clients within Contact Centre environment. Telephone and e-mail, technical support to users of global brand electric equipment.
Fluent Turkish, both written and verbal;
Communicative Polish or English;
Excellent interpersonal skills;
IT literacy (Windows, MS Office suite);
Team work oriented;
Professional telephone manner;
Experience in CC environment or Customer Care would be an asset.
Complete training for supported products;
Good work conditions, stable employment – full time contract (40 h/week);
Internal promotion opportunity;
Friendly, multicultural work environment;
Relocation and social package.
As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry experience, Sitel serves more than 62 markets in 40 languages, with 61,100 passionate and talented associates from 108 contact centers strategically located in 21 countries. Combining comprehensive customer care capabilities, leading multichannel solutions, and unparalleled experience across all industries, Sitel collaborates with some of the best known global brands to help deliver outstanding customer experiences. The company is a subsidiary of Groupe Acticall.
When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by Sitel Polska Sp. z o.o. for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2002 No. 101 , pos. 926 as amended).”
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